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Everything we’ve been asked about APEX Daily — search it, or browse by topic below.

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01

Where it ships, when it arrives.

The 50 US states and DC right now. We ship from a fulfillment center in Iowa via UPS Ground and USPS depending on your zip. International shipping (Canada, UK, EU) is on the roadmap for late 2026 — drop your email in the footer to hear first.

2–4 business days from order to door for most zip codes. East-coast orders ship within 24 hours of placement. Subscribers get expedited handling — your jar arrives before you'd think to reorder.

Free US shipping on every subscription order (no minimum) and on one-time orders over $40. Below $40 one-time, a flat $4.95 shipping applies.

A tracking link goes out the moment your jar leaves the warehouse — usually within 24 hours of order placement.

02

Pause, skip, cancel — your call.

A jar ships every 30 days at a 15% discount versus the one-time price. Shipping is free on every subscription order regardless of value. No contract, no commitment minimum, no “trial period” gotcha.

Yes — from your account dashboard in one tap. You can pause for up to 90 days or skip a single shipment without pausing the whole subscription. We never make you call us to skip.

One button in your dashboard. Confirmation email lands within a minute. No retention scripts, no “are you sure?” loops, no phone calls. If you want a different brand, we'd rather you find it than feel trapped in ours.

Yes — your dashboard lets you swap size or add a second dog's subscription at any time. Pricing updates next billing cycle.

03

The daily ritual.

One pre-measured scoop (included with every jar) into the morning meal. It dissolves into wet food, kibble or a splash of bone broth — no clumping. Same time every day is best; consistency is what the postbiotic and joint actives rely on.

Match your dog's adult weight to a size: Small (under 25 lb), Medium (25–60 lb), Large (over 60 lb). Each size has a scoop sized to deliver the dose on the label. If your dog is right on the boundary, size up — there's a wide safety margin.

Most owners notice coat shine and steadier energy in the first 2–3 weeks. Gut changes (firmer stool, less gas) tend to show in week 1. Joint mobility usually takes the full 30-day jar to feel. If you see nothing by day 60, we refund the order.

That's the failure mode we obsess over — every batch is blind-tested against the category leader before it ships. If your dog refuses APEX, reach out within 60 days and we refund. Keep the jar; we don't ask for it back.

04

What's in the jar. What isn't.

APEX Daily is formulated for healthy adult dogs (12 months and older), and is safe for seniors at the labeled dose. We don't currently recommend it for puppies under 12 months, or pregnant or nursing dogs, without your vet's sign-off. If your dog has a diagnosed condition or is on medication, share the label with your vet first.

APEX is manufactured in the USA. Every batch is tested for identity, potency, heavy metals (lead, arsenic, mercury, cadmium) and microbial pathogens before it ships.

No wheat, corn or soy (the top three canine allergens). No maltodextrin, sucrose or artificial sweeteners. No artificial colors or dyes. No chemical preservatives (BHA, BHT, ethoxyquin) — vitamin E preserves it naturally. No fillers that bulk the powder without delivering nutrition.

Depends on the allergy. APEX contains goat milk (dairy) and chicken liver (poultry), and the chondroitin is bovine-sourced (beef) — if your dog reacts to dairy, chicken or beef, we wouldn't recommend it. The glucosamine is shellfish-free, and there's no fish, wheat, corn or soy in the formula.

05

60 days. No fine print.

If you (or your dog) don't see a difference within 60 days, contact us and we refund the order. No survey, no return shipping, no fine print. Refunds land in 3–5 business days.

No. Donate it to a friend, finish what's left, or compost the contents and recycle the jar. The cost of asking for it back exceeds the value of the jar itself.

Send us a photo through our contact page and we ship a replacement same day. No questions, no process.

06

Formulated by a vet.

APEX is built to replace the joint chew, fish oil, probiotic, multivitamin and skin-coat supplement most dogs already take — that's the point of 15-in-1. Stacking it with overlapping products risks over-dosing fat-soluble vitamins (A, D, E, K). If your vet prescribed something specific, ask them before doubling up.

In most cases yes, but check with your vet first. Watch for blood thinners (omega-3 can have a mild blood-thinning effect at high doses), seizure medications, and diabetes management. Bring our label to your vet — they'll know in 30 seconds whether to greenlight.

Yes — the lot number on the bottom of your jar maps to a COA. If your vet wants to see it before recommending APEX, that's the document to send them.

No matches — try a different word, or contact us.

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